Student Financial Services
Tuition, loan receivables, and business office consulting
Student Financial Services – Interim Appointments, Assessments and National Leadership Searches
Student Financial Services Consulting assessment and evaluation can consist of two components that will provide optimized solutions and quality assistance for all constituencies. The goal of achieving institutional maximum net revenues from properly structured processes is a cornerstone for the work conducted by the Consulting Director(s) of focusEDU.
Programs and services required to reduce student financial burdens for incurred educational costs are key components of the work conducted by focusEDU in using best practices. Such practices are espoused by NACUBO. We encourage institutional leaders to discuss either or both of these components with us to determine how our Consulting Directors can best meet your institutional needs.
More Information on Student Financial Services:
Student Financial Services Processes and Functions
- Student Financial Services Optimization Process and Functional Analysis
- Achieving Goals and Objectives for Student Financial Services
Student Financial Services Leadership Links
Additional Links
Assessments and Evaluations of Student Financial Services Functions
Student Financial Services Consulting and Searches
Consulting assessment and evaluation can consist of two components that will provide optimized solutions and quality assistance for all constituencies. The goal of achieving institutional maximum net revenues from properly structured processes is a cornerstone for the work conducted by the Consulting Director(s) of focusEDU.
Programs and services required to reduce student financial burdens for incurred educational costs are key components of the work conducted by the Consulting Director(s) of focusEDU in using best practices for student financial services. We encourage institutional leaders to discuss either or both of these components with us. Correspondingly, we can determine how the Consulting Directors for Student Financial Services can best meet your institutional needs.
Financial Services Training
A comprehensive training component that will provide optimized solutions and quality services to aid in the area of student tuition and loan receivables. The extensive training can include training sessions, webinars and workshops for:
- Customer service and communications
- Best practices of the student business office
- Federal regulations and the collections process
- Loan administration
- Business process review
- Financial literacy
- Business office strategies to help with student retention
Financial Services Methodology
Assessment consulting using a proven methodology for the evaluation of student tuition and loan receivables as well as use of business partners to meet core requirements. This methodology focuses on a four-step approach:
- Review Customer Service Processes (including financial literacy programs for students and parents)
- Assessment of Major Operational Controls
- Examination of Regulatory Compliance with Student Financial and Privacy Legislation
- Best Practices Process Evaluation
Processes and Functions We Assess for Student Financial Services
The following processes and functions are core Student Financial Services the consultants of focusEDU will assess and ensure compliance and best practices delivery for transparent institutional success:
- Identifying and managing collection agencies
- Collection software for delinquent tuition and fees and student loans
- Tuition and fee billing
- Tuition and fee payment plans
- Managing delinquent tuition and fee accounts
- Benchmarking “like” institutions
- Refunding
- Financial measurements of operational performance
- Courtesy calls to reduce receivables
- Monitoring loan default rates
- 1098T processing
- Managing Form 8300
"Denny DeSantis is a stellar educator, author and businessman who was a pleasure to work with. He always offered tremendous leadership and insight to the projects he worked on and gained much respect from the participants with his actions. Having high ethical values, and the ability to build trusting relationships, have also been a strong suit for Denny. It will be a blessing to work with a man of Denny's character again in the future."
Ron Shell
Vice President of Sales at First Insight, Inc.
Learn more about how we can help your institution.
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