Strategic Planning During Times of Uncertainty for Higher Education

Strategic Planning During Times of Uncertainty in Higher Education Higher education is facing unprecedented challenges to respond to increased public and regulatory scrutiny, adapt to shifting student demographics, demonstrate the value of a college degree, and maintain financial stability.

Higher Education Mentoring and Coaching for Leadership

Higher Education Mentoring and Coaching for Leadership Glenn Munson Higher education mentoring and coaching for leadership should be a strategic objective for professional development.  I never thought much about mentoring and coaching until I was well into

Heather Bigard Appointed Consulting Director for focusEDU

Heather Bigard Appointed as Consulting Director for Enrollment Management for focusEDU Herb Riley, President of focusEDU, is honored to announce that Dr. Heather Bigard has joined the focusEDU team as Consulting Director for Enrollment Management Services.  Heather brings an

Coaching and Mentoring for Higher Education Leadership Development

Coaching and Mentoring for Higher Education Leadership Development Mentoring and coaching for leadership development should be a strategic management tool.   A key administrative leader has left your institution.  Maybe it was a retirement or another opportunity in higher

P.A.C.T. – The Standard for Student Service

P.A.C.T.  -  The Standard for Student Service P: Prompt and Patient service PROMPT Students expect and deserve to be waited on as quickly as possible as a standard for student service. This principle is true for both in-person office

A Critical Moment for Accessibility in Online Education

A Critical Moment for Accessibility in Online Education When the normalcy of a system is severely shaken, what follows is a critical moment that holds the potential for dramatic change. This window of opportunity is well understood by policy

NSLDS Compliance Reporting – It’s Complicated

NSLDS Compliance Reporting - It's Complicated NSLDS compliance reporting can be a challenge.  In March of 2017, a meeting took place with Federal Student Aid staff and representatives from the American Association of Collegiate Registrars and Admission Officers (AACRAO) at