Sallie Marchello Joins focusEDU as a Consulting Director for Registrar Services Sallie Marchello joins focusEDU as a Consulting Director for Registrar Services. Sallie Marchello retired in 2023 following thirty-six years of service in public higher education in Virginia. Her
Susan Teerink Appointed Consulting Director for Financial Aid Services focusEDU is pleased and honored to announce the appointment of Susan Teerink as Consulting Director of Financial Aid Services. Susan is an accomplished higher education professional with 30 years of
AI Can Optimize Your CRM Communication with Prospective Students Personalization. Students, parents, and alumni expect highly personalized interactions. And yet, one of the challenges in student recruitment and enrollment is ensuring personalized communication with prospective students. How can we
Does AI "Know" Registrar? I think we all tread cautiously around Artificial Intelligence “solutions” and recommendations at this stage of its development for higher ed applications and reports. However, I was looking at one of our focusEDU older Adobe
Higher Education Mentoring and Coaching for Leadership Glenn Munson Higher education mentoring and coaching for leadership should be a strategic objective for professional development. I never thought much about mentoring and coaching until I was well into
Education is Important: The Challenges of Financial Aid Financial Aid Data and Correct Modeling Financial aid for 2025 will be a challenge. As our data collection and mining have become more sophisticated, institutions are able to develop aid models
Higher Education Search Firm – Getting the Most Out of a Search You have an opening for an administrator at your college and you’ve decided to hire a search firm to assist you in this search. There are many
Records Retention Program – Imperative for Higher Education Retention of student academic records used to be straightforward. Student records were typically physical documents. There was an actual document, either paper, microfiche, or pdf. Documents were easy to move to
Customer Service for Higher Education - Is It Time to Evaluate? Rating of Customer Service How do you rate the current customer service of your higher education student and academic services? We provide exceptional customer service. We provide adequate
Process Mapping: A Strategic Approach for Optimization of Work The consulting team at focusEDU has the process mapping expertise to assist the leadership of higher education. Can higher education improve admissions, financial aid, registrar and student financial services? When
Increase Enrollment by Diversifying Student Cohorts Increase enrollment by diversifying student cohorts. While higher education continues to face headwinds driven by economic, demographic, and social shifts, we are beginning to see some positive trajectory in key areas, according
Coaching and Mentoring for Higher Education Leadership Mentoring and coaching for leadership development should be a strategic management tool. A key administrative leader has left your institution. Maybe it was a retirement or another opportunity in higher ed
P.A.C.T. - The Standard for Student Service P: Prompt and Patient service PROMPT Students expect and deserve to be waited on as quickly as possible as a standard for student service. This principle is true for both in-person office
Remote Interim Leadership in Admissions, Registrar and Financial Aid Remote interim leadership in admissions, registrar and financial aid adds value, and that added value can be even greater during this time of uncertainty in higher education. When a top
Melting in the Enrollment Climate For many of us, the summer heat was scorching. For many colleges, summer melt and management was a searing annual reality once again. According to the Strategic Data Project at Harvard University, 10 to
John Pyle joins the team of focusEDU as Consulting Director for Enrollment Management Services John Pyle has joined the team of focusEDU as Consulting Director for Enrollment Management Services after a distinguished and acclaimed career as a national leader
Higher Education Consultant – Is It You? You have had a successful working career in a higher education administrative position; you have been a leader in your professional associations; you have received institutional recognition and awards for your excellent
Every engagement starts with a confidential discussion to understand the specific facts and circumstances of your situation. Then, we send out a written agreement which outlines the terms of service, the expected time to complete the work and the
Choosing The Top Higher Education Search Firms 5 Important Factors to Assist You The team at focusEDU has the higher education search consultant expertise to assist the leadership of higher education. Choosing the best higher education search consultants can
Insights on Higher Education Strategic Planning Higher education strategic planning is a cornerstone for institutional success. A Strategic Business Plan is a needed, useful and mandatory tool for articulating an institution’s mid to long-term goals and directions. An institution’s
Partnering with the leadership of the higher education community to provide sustainable optimized solutions to address institutional challenges and needs.
focusEDU is an EOE/AA compliant firm that looks forward to providing services for EOE/AA compliant institutions.
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