Process Mapping: A Strategic Approach for the Optimization of Work

Process Mapping:  A Strategic Approach for Optimization of Work The consulting team at focusEDU has the process mapping expertise to assist the leadership of higher education.  Can higher education improve admissions, financial aid, registrar and student financial services? When

Kathy Posey Joins focusEDU as a Consulting Director

Kathy Posey Joins focusEDU as a Consulting Director Kathy Posey joins focusEDU as a Consulting Director. Kathy is an accomplished higher education professional with more than 15 years of experience in assessing Registrar offices to determine strengths and challenges,

Remote Interim Leadership in Enrollment Management

Remote Interim Leadership in Enrollment Services During Covid-19 Remote interim leadership in enrollment services adds value, and that added value can be even greater during this time of uncertainty in higher education.  When a top enrollment services administrator leaves

Questions to Ask Registrar Candidates

Questions to Ask Registrar Candidates We all know the questions to ask when interviewing a candidate for a position on our campus.  We want to get to know him or her as a person and as a professional, whether

Interim Leadership Appointments during COVID-19

COVID-19 and Interim Leadership Appointments The "new normal" with COVID-19 for higher education interim leadership positions in the key areas of enrollment management, admissions, registrar and student financial services is an opportunity for senior institutional leaders to consider both

The Mentoring Relationship

The Mentoring Relationship Glenn Munson I never thought much about mentoring until I was well into my admissions and records career. I started in ad­missions, where I was pretty much on my own. It was not until