Process Mapping: A Strategic Approach for the Optimization of Work

Process Mapping:  A Strategic Approach for Optimization of Work The consulting team at focusEDU has the process mapping expertise to assist the leadership of higher education.  Can higher education improve admissions, financial aid, registrar and student financial services? When

CRM Engage and Enroll Students

ENGAGE AND ENROLL STUDENTS USING YOUR CRM We are in the midst of a paradigm shift in higher education; demographic cliffs, declining international student enrollment, a pandemic, testing changes, and a whole new generation of students

Remote Interim Leadership in Enrollment Management

Remote Interim Leadership in Enrollment Services During Covid-19 Remote interim leadership in enrollment services adds value, and that added value can be even greater during this time of uncertainty in higher education.  When a top enrollment services administrator leaves

The Mentoring Relationship

The Mentoring Relationship Glenn Munson I never thought much about mentoring until I was well into my admissions and records career. I started in ad­missions, where I was pretty much on my own. It was not until