The adage, “you can’t see the forest for the trees” sometimes is true when we look at the processes supporting our operations and customer service.  Customer complaints, negative feedback, and observable inefficiencies prompt us to look at the process in question.  Process analysis provides the documentation necessary to understand process improvement and reengineering optimization.

Based on this shared understanding of your current work activities and organizational structure, focusEDU’s experienced analysts can apply our facilitated process redesign improvement and reengineering methodologies to help you take a “fresh” look at either revising or rebuilding a process from scratch.  “Re-inventing” a process by teaming our objective perspective and knowledge of best practices with your team of internal experts will build a new process that is significantly more efficient and effective.

The team of acclaimed Consulting Directors from focusEDU can assist the leaders of higher education with analysis and evaluations of current practices, processes, workflows and organizational structures to ensure a thorough and complete assessment and restructuring of  processes to benefit students, staff and the institution.