Process Improvement and Reengineering

The adage, “you can’t see the forest for the trees” sometimes is true when we look at the processes supporting our operations and customer service.  Customer complaints, negative feedback, and observable inefficiencies prompt us to look at the process in question.  Process analysis provides the documentation necessary to understand process improvement and reengineering optimization.

Based on this shared understanding of your current work activities and organizational structure, focusEDU’s experienced analysts can apply our facilitated process redesign improvement and reengineering methodologies to help you take a “fresh” look at either revising or rebuilding a process from scratch.  “Re-inventing” a process by teaming our objective perspective and knowledge of best practices with your team of internal experts will build a new process that is significantly more efficient and effective.

The team of acclaimed Consulting Directors from focusEDU can assist the leaders of higher education with analysis and evaluations of current practices, processes, workflows and organizational structures to ensure a thorough and complete assessment and restructuring of  processes to benefit students, staff and the institution.

Positive Results to Help You Attain Your Goals

Our Consulting Directors are recognized leaders and will work with you to ensure enrollment management consulting and national searches success:

  • Your admission outreach initiatives generate an enrolled entering class with the qualities, quantities and demographics you seek.
  • That financial aid and scholarship packaging plays a positive role in student retention and does not become a factor in student attrition.
  • The coordination with academic leadership so course availability for students establishes satisfactory progress toward students degree and program objectives.
  • That enrollment management is strategically optimized for success.
  • Advisement, counseling and needed support services will retain the students you recruited.
  • Students will complete their degree/programs requirements in a timeframe that is acceptable to your students and the institution.
  • Structures and programs for payments of tuition and fees that will meet an institution’s revenue objectives without placing students and families into financial hardship.
  • The outcomes and deliverables of our assessments and evaluations will strategically assist your institution for enrollment management success.