Information Technology Team
Gary Hauser
Consulting Director
Skill-Based Expertise:
Development and administration of optimization solutions for student finances and net revenues associated with tuition and funding programs; workshop development for sustainable revenue generations; integration of financial best practices administration with overall fiscal operations pertinent to student financial services; Perkins Loan administration best practices.
Gary Hauser
He began his career advising undecided majors at UConn, where he earned his Ph.D. in Higher Education Administration. He then moved on to conduct research and interact with the state legislature and governor’s office on behalf of the Connecticut Department of Higher Education for a decade before returning to UConn in 1996.
Since joining focusEDU as a Consulting Director in 2017, Gary has been actively assisting the leaders of the higher education community by ensuring understanding and optimization of all elements associated with U.S. News rankings data submissions.
Gary has presented at numerous conferences sponsored by AACRAO, the College Board, and the Consortium for Student Retention Data Exchange. The Educational Policy Institute awarded UConn the Outstanding Retention Program Award at its RETENTION 2006 national conference. In 2010-11, Gary was awarded Freshman Year Experience Instructor of the Year honors.
Gary resides in Avon, CT and is very proud of his son, who will soon receive his Ph.D. in Mathematics from Cambridge University.
Dan Nussbaum
Consulting Director
Skill-Based Expertise:
Leadership development and coaching; succession planning; academic program planning for accreditation/re-accreditation; leadership transitions; mentoring; talent management; professional development; strategic planning, opportunity, and allocation; faith-based institutions; community engagement; organizational “time management”
Dan Nussbaum
Dan Nussbaum has served in leadership positions in higher education and the not-for-profit sector for more than thirty years. Most recently, Dan has been serving as the Dean of the School of Graduate and Professional Studies at the University of Saint Joseph (CT) where he has been leading an aggressive program development strategy including an MSW program in its final stages of accreditation, accreditation of its graduate counseling and marriage family therapy programs, undergraduate programs in youth services and applied behavior analysis, and centers for Latino Community Practice and Autism and Applied Behavior Analysis. Dan is also a Professor of Management in the Business Administration Department.
Dan previously served for six years as National Director of Leadership Development/Director of YMCA University, providing strategic and operational leadership to training and education programs supporting America’s 2,400 YMCAs. He supervised 50 professional staff and 2500 volunteer trainers with responsibility for recruitment, retention, training, and professional development of staff and volunteers through a continuum of YMCA lifelong learning programs. At the “Y” Dan was able to experience a more intentional and focused leadership development strategy, with robust coaching, mentoring, and succession planning practice which he brought to the University of Saint Joseph and now brings to focusEDU.
Dan’s work at the YMCA was a natural extension of his work for more than a decade as Dean of Springfield College’s School of Human Services where he led the College’s efforts to restore its historic partnership with the YMCA. He developed a comprehensive national expansion business plan process which involved a cross-functional team of faculty and administrators. This strategy resulted in the turnaround of a troubled institution that later received the New England Association of Schools and Colleges (NEASC) endorsement as a “best practices” academic leader. Dan’s leadership as the Dean of the School of Human Services resulted in the expansion of SHS with three campuses and 550 students to a program with nine campuses and 1,650 students. Additional executive programs in Sweden, Brazil, and Africa were developed under Dr. Nussbaum’s tenure.
As Dean of the School of Graduate and Professional Studies at the University of Saint Joseph, Dan experiences the daily financial, technological, and regulatory challenges leaders of institutions of higher education face. This role helps to hone Dan’s focus and work for the continuous process of the development of talent and leadership for institutions of higher education. Dan brings his extensive background and skill-sets needed to successfully meet these challenges while also identifying and meeting the unanticipated challenges that still lie beyond our horizons.
Dan earned his B.A. at Swarthmore College, an M.A. in Biblical Studies at the University of Pennsylvania, an M.S. in Management at the Hartford Graduate Center, and a Ph.D. in Social Policy at Brandeis University.
Larry Whitworth
Consulting Director
Skill-Based Expertise:
Community college executive leadership; enrollment growth strategies; governance development issues and best practices; curricular strategies and optimizations for growth at the community college level; budget management and cost containment strategies for two year institutions; retention and graduation planning strategies; Career Focus magazine as communication vehicle.
Larry Whitworth
Larry Whitworth is a nationally acclaimed leader in the community college sector. He has been recognized for innovative leadership that resulted in enrollment growth, improved student retention and program completion rates through creative visioning and collaborations with all key constituencies. Larry was the President of Washtenaw Community College in Ann Arbor, Michigan for 13 years and prior to that served for seven years as the President of Tidewater Community College in the Norfolk area of Virginia. Dr. Whitworth served in various capacities during his 24 years with the Community College of Allegheny County in Pittsburgh, Pennsylvania. Beginning with his initial assignment as a developmental mathematics faculty member, Dr. Whitworth moved into administration where he served as the Director of the Academic Evening Division at the Allegheny Campus, Dean of instruction for the North Campus, Executive Dean and College Vice President for the North Campus and ultimately as the Executive Vice President for the four campus system.
Dr. Whitworth’s areas of expertise include curricula, enrollment growth and enhancement, student retention initiatives, personnel administration, and organizational structure. In the area of curricula, while serving as the Dean for vocational/technical programs with the Community College of Allegheny County, he developed the concept of modularized curricula that greatly enhance student outcomes for a wide variety of vocational and occupational programs. While working with faculty and academic administration, Larry implemented the modularized curricular concept at both Tidewater Community College and Washtenaw Community College. At both institutions, enrollment, retention rates and student program completion rates were significantly increased. Larry’s creation of the CareerFocus Magazine proved to be a phenomenal success in promoting vocational/technical and occupational programs to individuals unaware of the career opportunities available through educational programs at their local community colleges. Based on the nationally acclaimed success of CareerFocus Magazine, Larry spearheaded and created the CareerFocus Consortium of Community Colleges. This consortium now has more than 100 community colleges that publish a CareerFocus Magazine as a part of their community outreach marketing program.
Dr. Whitworth holds a Masters of Business Administration (MBA) from Duquesne University and a doctorate in Curriculum and Supervision from the University of Pittsburgh. In addition to his full time administrative duties he continued to use is extensive academic background to continue his commitment to teaching. For more than 25 years, Dr. Whitworth served as an adjunct faculty member for several colleges and universities. For Pennsylvania State University, he taught Learning Games in the Curriculum, a graduate course for teacher certification. For Indiana University of Pennsylvania he taught a course entitled Academic Administration, as a graduate course in the school of Community Education and for more than 11 years, he thought Organizational Behavior and Business Management in the Graduate School of Business for Robert Morris University.
Larry and his wife, Barbara have two children and five grandchildren and live in Ponte Vedra, Florida. Larry enjoys golf, pickleball and sharing engaging conversation and a glass of wine with neighbors and friends.
In his capacity as Consulting Director for focusEDU, Dr. Whitworth looks forward to assisting community college leadership in enhancing revenue generation through an integrated process of curricular restructuring and marketing strategy, as well as, implementing strategies and procedures to increase student retention and graduation rates. He has vast experience with a wide variety of topics related to Human Resource Management, including but not limited to: employee hiring, employee separation, labor negotiations and contracts, employee compensation strategies and organization structure.
Bob Herr
Consulting Director
Skill-Based Expertise:
Enrollment management; admissions CRM implementation and management: staff development; establishing/enhancing recruitment markets: counselor outreach programming; financial aid and scholarship leveraging strategy; marketing and communication plans; retention initiatives.
Bob Herr
Bob strengths include improving admissions operations and technology, developing and enhancing recruitment markets, implementing communication and marketing plans, and growing campus visit options and programs. He understands the importance of professional connections and networking to benefit an institution, and enjoys working as a staff mentor and on furthering staff professional development. He developed a variety of counselor outreach programs, counselor visit programs, and communication plans for several colleges.
He has served on Hobsons Intersect Advisory Board and was a member of the College Board Middle States Regional Council. Over his career he has participated on the executive boards for NYSACAC and PCACAC, worked as a faculty mentor for new and mid-level professionals at both NYSACAC and PCACAC summer institutes, and served as a NACAC delegate. He remains a member of numerous professional organizations. Bob regularly presents at conferences on topics such as professional ethics, counselor connections, visit programs, financial aid 101, and the admissions landscape.
He has also worked in admissions as director at Seton Hall University, associate director at The George Washington University, and at New Jersey Institute of Technology. He received his B.A. from Susquehanna University. Bob lives in New Jersey with the wife and three children. His son will be enrolling at Texas Christian University in fall 2021.
Siham Doughman
Consulting Director
Skill-Based Expertise:
Strategy development, Organizational structure evaluation, Operations assessment. Registrar reporting, Registrar best practices, Federal Compliance, Academic policy review and development, Staff development, Global campus registrar functions and compliance, Clearinghouse, Non-credit bearing programs, Student web-services and workflow assessment. Registration and records systems, Curriculum systems, Class and course scheduling, Graduation Certification, Degree Audit and Transfer Articulation, Academic Calendars, FERPA, CIP Compliance.
Siham Doughman
After a stellar and acclaimed career in the registrar profession,Siham Doughman, joined focusEDU to share her skills and insights with the leadership of higher education. Siham has over 25 years of professional experience in U.S. and international universities; over 15 years as a Registrar and over 10 years as a college Professor teaching business and MIS courses. Siham has the unique ability to lead teams and collaborate with university leadership and colleagues. She also has extensive experience in academic operations and processes improvements. Siham is dedicated to maintaining high quality student services standards while creating a positive educational experience for students from diverse academic backgrounds. Her diverse work experiences has provided her with background with multiple student information systems and applications experiences.
Siham Doughman worked as a University Registrar at Syracuse University, Southern Connecticut State University, Laureate Higher Education Group, and most recently served as Associate Vice President and University Registrar at Northeastern University, bringing to higher education institutions a wealth of experience and in-depth knowledge at the operational as well a strategic level.
Siham looks forward to working with the leaders of higher education to optimize and serve all constitents.
Dennis DeSantis
Vice President – Student Financial Services
Dennis DeSantis
Denny DeSantis, Vice President of focusEDU. Denny started with focusEDU in 2014 and was promoted to Vice President in 2019. Denny held the position of Associate Vice Chancellor of Student Financial Services at the University of Pittsburgh. After 37years with the University of Pittsburgh, Denny retired as a nationally acclaimed and respected leader in student financial services to devote his time and expertise to assisting the leadership of higher education with assessment and evaluation consulting, interim leadership appointments and national searches in all areas and functions of student financial services. Denny is a respected author for NACUBO’s Business Officer magazine and other NACUBO publications. Dennis and David Glezerman co-authored NACUBO’s definitive book, Managing and Collecting Student Receivables and Loans: A Desk Reference for Educational Receivables Stewardship in 2008. They also recently co-authored Managing and Collecting Student Receivables published by NACUBO and distributed in hard copy by Barnes and Noble. This publication is the definitive reference work for the higher education industry for all aspects of student financial services. Dennis received his B.A. in Sociology from Villanova University, M.S. in Information Science at the University of Pittsburgh and has completed extensive doctoral work in educational administration at the University of Pittsburgh. He published several papers on technology, student receivables, process analysis, and customer service.
Nick Laudato
Vice President
Nick Laudato
Richard Oravetz
Consulting Director
Richard Oravetz
As the Director of Education Technology Services at the University of Pittsburgh, School of Dental Medicine (SDM), Rich supports the Learning Management System, classroom upgrades, electronic testing, lecture capture and academic integrity. Recently Mr. Oravetz provided leadership in transitioning traditional onsite education to remote and online learning during the pandemic. He also provided leadership for the migration of all SDM courses from Blackboard to the Canvas LMS. This involved creating a migration plan, conversion of course content, organization of relevant recorded lectures as well as training faculty and students in the integration of Canvas, Zoom, and Panopto.
Rich has extensive expertise in computerized testing. While at the SDM he introduced and implemented electronic testing procedures for both onsite and remote assessments. Under his guidance, SDM achieved 100% adoption of online testing. Based on these established testing protocols, other health related schools at the University of Pittsburgh have adopted these strategies. As a senior information and instructional technologist at CampusWorks Inc., Mr. Oravetz helped institutions fully leverage their technology investments and enhance business processes to improve the student experience. Much of his work centered on meeting with college or university constituents, gathering institutional requirements, presenting results and providing a strategic plan for more desired results.
As a former Chief Information/Technology Officer (CIO), Mr. Oravetz provided a strategy to implement a new financial system that provided better financial and operational reporting and helped streamlined many adopted processes. Through his strategic vision the company experienced higher overall efficiency and a more favorable financial outlook.
Mr. Oravetz has also served as an adjunct lecturer at various institutions teaching technology and business-related courses. These courses were taught in traditional face-to-face format as well as hybrid/blended and online. His teaching brought real-life experiences to the class. He also instituted class projects and promoted student internships which gave students authentic experiences outside the classroom.
Karen Acree
Consulting Director
Karen Acree
Having been in higher education for 20 years, and as Quality Matters certified peer reviewer and facilitator, Karen brings a deep understanding of quality course design and professional development including best practices for content delivery; alignment of course content, activities, and assessments with objectives; as well as making content accessible.
Karen’s expertise in digital accessibility has benefitted numerous institutions, faculty, staff, and students. She has assisted in the creation of accessibility plans; performed accessibility evaluations; provided training in accessibility techniques; and edited documents and videos to ensure accessibility for all.
Dr. Acree has led many cross functional teams in selecting enterprise solutions including learning management systems; Customer Relation Management (CRM) systems; enterprise content management systems; website content management systems, identity management systems; and information technology services. As the Director of Online Services at San Juan College, she is responsible for academic technology; enterprise content management systems; and technical aspects of multiple web sites. She serves as the interim information technology project manager for software integrations across the institution, including a migration from Ellucian Colleague Unidata to SQL.
Karen earned her BS in Business Information Systems and MBA from the University of Phoenix, and her MA and Ph.D. in Curriculum and Instruction, Learning Technologies from New Mexico State University. She teaches undergraduate courses in computer science at San Juan College and facilitates workshops for Quality Matters.
As a Consulting Director for focusEDU, Dr. Acree looks forward to partnering with the higher education community to provide her skills in academic technology and course design initiatives.
Patrick Hetherington
Consulting Director
Patrick Hetherington
Patrick Hetherington is a leader with over 30 years of experience in technology involving applications development, systems design, data organization, database management, workflow analysis, process engineering and process re-engineering. Patrick’s degrees include a BS from the Indiana University of Pennsylvania majoring in Management Information Science while obtaining a minor Computer Science and a MBA from the University of Pittsburgh’s Katz Graduate School of Business.
As the Manager of Electronic Health Records at the University of Pittsburgh School of Dental Medicine (SDM), Patrick has provided leadership in the use of applications within the clinical environment implementing revised and vastly improved workflow of collecting, maintaining, and reporting on income and patient records. This information has been used extensively in his development with analytical tools such as Tableau and Microsoft PowerBI. The resultant dashboards and reports have improved the school’s bottom line while providing information on predoctoral student experiences which is critical in maintaining the school’s accreditation.
Patrick is also well known for his analytical and organizational skills and in his mentoring of administration, clinicians and staff in all aspects of patient records and systems throughout the dental schools in the United States and Canadian communities.
As a Consulting Director for focusEDU, Patrick looks forward to sharing his expertise and skill-sets with the leadership of the higher education community. His history of providing excellent solutions over the years as a contractor and valued employee within several departments at the University of Pittsburgh makes Mr. Hetherington a sought-after commodity within the secondary and graduate education communities.
Some of the technologies and solutions that Mr. Hetherington has experience in:
- Oracle PL/SQL
- Power BI
- SQL
- VB.NET
- Microsoft IIS 5.0/6.0
- Windows NT – 10
- Server Infrastructure
- Network Infrastructure
- Oracle SQL Plus
- Tableau
- SQL Server 6.5 - 2008
- ASP.NET/ASP
- Microsoft SharePoint
- Microsoft Access
- Gupta SQLWindows
- Oracle SQL Developer
- Crystal Reports
- Oracle 10g/11g RAC
- VBA
- Microsoft Exchange 2000
- dBASE III+/IV
- SYBASE