Enrollment Management Team Members
Enrollment Management Team Members
Gary Hauser
Consulting Director
Skill-Based Expertise:
Development and administration of optimization solutions for student finances and net revenues associated with tuition and funding programs; workshop development for sustainable revenue generations; integration of financial best practices administration with overall fiscal operations pertinent to student financial services; Perkins Loan administration best practices.
Gary Hauser
After serving as an Assistant Vice-President for Enrollment Planning and Management at the University of Connecticut (UConn) for the past two decades, focusing primarily on retention and graduation issues, Gary retired in June 2017.
He began his career advising undecided majors at UConn, where he earned his Ph.D. in Higher Education Administration. He then moved on to conduct research and interact with the state legislature and governor’s office on behalf of the Connecticut Department of Higher Education for a decade before returning to UConn in 1996.
Since joining focusEDU as a Consulting Director in 2017, Gary has been actively assisting the leaders of the higher education community by ensuring understanding and optimization of all elements associated with U.S. News rankings data submissions.
Gary has presented at numerous conferences sponsored by AACRAO, the College Board, and the Consortium for Student Retention Data Exchange. The Educational Policy Institute awarded UConn the Outstanding Retention Program Award at its RETENTION 2006 national conference. In 2010-11, Gary was awarded Freshman Year Experience Instructor of the Year honors.
Gary resides in Avon, CT and is very proud of his son, who will soon receive his Ph.D. in Mathematics from Cambridge University.
Dan Nussbaum
Consulting Director
Skill-Based Expertise:
Leadership development and coaching; succession planning; academic program planning for accreditation/re-accreditation; leadership transitions; mentoring; talent management; professional development; strategic planning, opportunity, and allocation; faith-based institutions; community engagement; organizational “time management”
Dan Nussbaum
Dan Nussbaum has served in leadership positions in higher education and the not-for-profit sector for more than thirty years. Most recently, Dan has been serving as the Dean of the School of Graduate and Professional Studies at the University of Saint Joseph (CT) where he has been leading an aggressive program development strategy including an MSW program in its final stages of accreditation, accreditation of its graduate counseling and marriage family therapy programs, undergraduate programs in youth services and applied behavior analysis, and centers for Latino Community Practice and Autism and Applied Behavior Analysis. Dan is also a Professor of Management in the Business Administration Department.
Dan previously served for six years as National Director of Leadership Development/Director of YMCA University, providing strategic and operational leadership to training and education programs supporting America’s 2,400 YMCAs. He supervised 50 professional staff and 2500 volunteer trainers with responsibility for recruitment, retention, training, and professional development of staff and volunteers through a continuum of YMCA lifelong learning programs. At the “Y” Dan was able to experience a more intentional and focused leadership development strategy, with robust coaching, mentoring, and succession planning practice which he brought to the University of Saint Joseph and now brings to focusEDU.
Dan’s work at the YMCA was a natural extension of his work for more than a decade as Dean of Springfield College’s School of Human Services where he led the College’s efforts to restore its historic partnership with the YMCA. He developed a comprehensive national expansion business plan process which involved a cross-functional team of faculty and administrators. This strategy resulted in the turnaround of a troubled institution that later received the New England Association of Schools and Colleges (NEASC) endorsement as a “best practices” academic leader. Dan’s leadership as the Dean of the School of Human Services resulted in the expansion of SHS with three campuses and 550 students to a program with nine campuses and 1,650 students. Additional executive programs in Sweden, Brazil, and Africa were developed under Dr. Nussbaum’s tenure.
As Dean of the School of Graduate and Professional Studies at the University of Saint Joseph, Dan experiences the daily financial, technological, and regulatory challenges leaders of institutions of higher education face. This role helps to hone Dan’s focus and work for the continuous process of the development of talent and leadership for institutions of higher education. Dan brings his extensive background and skill-sets needed to successfully meet these challenges while also identifying and meeting the unanticipated challenges that still lie beyond our horizons.
Dan earned his B.A. at Swarthmore College, an M.A. in Biblical Studies at the University of Pennsylvania, an M.S. in Management at the Hartford Graduate Center, and a Ph.D. in Social Policy at Brandeis University.
Larry Whitworth
Consulting Director
Skill-Based Expertise:
Community college executive leadership; enrollment growth strategies; governance development issues and best practices; curricular strategies and optimizations for growth at the community college level; budget management and cost containment strategies for two year institutions; retention and graduation planning strategies; Career Focus magazine as communication vehicle.
Larry Whitworth
Larry Whitworth is a nationally acclaimed leader in the community college sector. He has been recognized for innovative leadership that resulted in enrollment growth, improved student retention and program completion rates through creative visioning and collaborations with all key constituencies. Larry was the President of Washtenaw Community College in Ann Arbor, Michigan for 13 years and prior to that served for seven years as the President of Tidewater Community College in the Norfolk area of Virginia. Dr. Whitworth served in various capacities during his 24 years with the Community College of Allegheny County in Pittsburgh, Pennsylvania. Beginning with his initial assignment as a developmental mathematics faculty member, Dr. Whitworth moved into administration where he served as the Director of the Academic Evening Division at the Allegheny Campus, Dean of instruction for the North Campus, Executive Dean and College Vice President for the North Campus and ultimately as the Executive Vice President for the four campus system.
Dr. Whitworth’s areas of expertise include curricula, enrollment growth and enhancement, student retention initiatives, personnel administration, and organizational structure. In the area of curricula, while serving as the Dean for vocational/technical programs with the Community College of Allegheny County, he developed the concept of modularized curricula that greatly enhance student outcomes for a wide variety of vocational and occupational programs. While working with faculty and academic administration, Larry implemented the modularized curricular concept at both Tidewater Community College and Washtenaw Community College. At both institutions, enrollment, retention rates and student program completion rates were significantly increased. Larry’s creation of the CareerFocus Magazine proved to be a phenomenal success in promoting vocational/technical and occupational programs to individuals unaware of the career opportunities available through educational programs at their local community colleges. Based on the nationally acclaimed success of CareerFocus Magazine, Larry spearheaded and created the CareerFocus Consortium of Community Colleges. This consortium now has more than 100 community colleges that publish a CareerFocus Magazine as a part of their community outreach marketing program.
Dr. Whitworth holds a Masters of Business Administration (MBA) from Duquesne University and a doctorate in Curriculum and Supervision from the University of Pittsburgh. In addition to his full time administrative duties he continued to use is extensive academic background to continue his commitment to teaching. For more than 25 years, Dr. Whitworth served as an adjunct faculty member for several colleges and universities. For Pennsylvania State University, he taught Learning Games in the Curriculum, a graduate course for teacher certification. For Indiana University of Pennsylvania he taught a course entitled Academic Administration, as a graduate course in the school of Community Education and for more than 11 years, he thought Organizational Behavior and Business Management in the Graduate School of Business for Robert Morris University.
Larry and his wife, Barbara have two children and five grandchildren and live in Ponte Vedra, Florida. Larry enjoys golf, pickleball and sharing engaging conversation and a glass of wine with neighbors and friends.
In his capacity as Consulting Director for focusEDU, Dr. Whitworth looks forward to assisting community college leadership in enhancing revenue generation through an integrated process of curricular restructuring and marketing strategy, as well as, implementing strategies and procedures to increase student retention and graduation rates. He has vast experience with a wide variety of topics related to Human Resource Management, including but not limited to: employee hiring, employee separation, labor negotiations and contracts, employee compensation strategies and organization structure.
Bob Herr
Consulting Director
Skill-Based Expertise:
Enrollment management; admissions CRM implementation and management: staff development; establishing/enhancing recruitment markets: counselor outreach programming; financial aid and scholarship leveraging strategy; marketing and communication plans; retention initiatives.
Bob Herr
With over thirty years of admissions and enrollment experience, Bob helped lead successful enrollment efforts at several private colleges and universities. His experience includes serving as dean of enrollment at Wagner College, assistant vice-president of enrollment management at Stevenson University, and most recently as vice-president for enrollment management at Drew University. While at Stevenson he worked to increase out of state markets and enrolled students as the university’s first year enrollment grew by 45% during his tenure. At both Wagner and Drew, he led CRM implementations in order to improve efficiency in processing, file review, and communications. Moreover, his experiences include financial aid leveraging and modeling for enrollment and net tuition revenue. During a three-year period at Wagner he lowered the discount rate each year for first year students while maintaining enrollment and net revenue goals.
Bob strengths include improving admissions operations and technology, developing and enhancing recruitment markets, implementing communication and marketing plans, and growing campus visit options and programs. He understands the importance of professional connections and networking to benefit an institution, and enjoys working as a staff mentor and on furthering staff professional development. He developed a variety of counselor outreach programs, counselor visit programs, and communication plans for several colleges.
He has served on Hobsons Intersect Advisory Board and was a member of the College Board Middle States Regional Council. Over his career he has participated on the executive boards for NYSACAC and PCACAC, worked as a faculty mentor for new and mid-level professionals at both NYSACAC and PCACAC summer institutes, and served as a NACAC delegate. He remains a member of numerous professional organizations. Bob regularly presents at conferences on topics such as professional ethics, counselor connections, visit programs, financial aid 101, and the admissions landscape.
He has also worked in admissions as director at Seton Hall University, associate director at The George Washington University, and at New Jersey Institute of Technology. He received his B.A. from Susquehanna University. Bob lives in New Jersey with the wife and three children. His son will be enrolling at Texas Christian University in fall 2021.
Siham Doughman
Consulting Director
Skill-Based Expertise:
Strategy development, Organizational structure evaluation, Operations assessment. Registrar reporting, Registrar best practices, Federal Compliance, Academic policy review and development, Staff development, Global campus registrar functions and compliance, Clearinghouse, Non-credit bearing programs, Student web-services and workflow assessment. Registration and records systems, Curriculum systems, Class and course scheduling, Graduation Certification, Degree Audit and Transfer Articulation, Academic Calendars, FERPA, CIP Compliance.
Siham Doughman
After a stellar and acclaimed career in the registrar profession,Siham Doughman, joined focusEDU to share her skills and insights with the leadership of higher education. Siham has over 25 years of professional experience in U.S. and international universities; over 15 years as a Registrar and over 10 years as a college Professor teaching business and MIS courses. Siham has the unique ability to lead teams and collaborate with university leadership and colleagues. She also has extensive experience in academic operations and processes improvements. Siham is dedicated to maintaining high quality student services standards while creating a positive educational experience for students from diverse academic backgrounds. Her diverse work experiences has provided her with background with multiple student information systems and applications experiences.
Siham Doughman worked as a University Registrar at Syracuse University, Southern Connecticut State University, Laureate Higher Education Group, and most recently served as Associate Vice President and University Registrar at Northeastern University, bringing to higher education institutions a wealth of experience and in-depth knowledge at the operational as well a strategic level.
Siham looks forward to working with the leaders of higher education to optimize and serve all constitents.
Herb Riley
President and CEO
Herb Riley
Herb Riley is the President and CEO of focusEDU. Herb and his team of acclaimed consultants have assisted the leadership of the higher education community since 2014.
focusEDU's services include national executive searches, interim placements, operational assessments and evaluations, coaching and mentoring in the mission-critical areas of enrollment management, admissions, financial aid, registrar and student information systems and student financial services.
Prior to forming focusEDU in 2014 with a group of like-minded professionals, Herb had a career of over 32 years as an acclaimed practitioner in the areas of enrollment management, admissions and registrar services.
Susan Kassab
Consulting Director
Susan Kassab
Susan Kassab, Consulting Director, focusEDU.
Susan joined focusEDU in 2021 after having served in higher education for more than 30 years. She brings a wealth of experience in all sectors of enrollment management and marketing. Her last position prior to assisting the leaders of higher education as a focusEDU consultant was as Vice President for Enrollment Management and Marketing at the College of St. Rose.
As a seasoned practitioner, Susan has succeeded in a number of key areas of enrollment management and has built skills that include; Comprehensive Enrollment Management and Marketing; Institutional Strategic Visioning; Enterprise Systems Analysis and Integration; Specialized recruitment in the international, transfer, military, graduate, and adult markets; Internal and External Partnership Development and Change Management.
Susan earned her Bachelor of Arts in Communications from Elizabethtown College in Elizabethtown, Pennsylvania, and her master’s in education at Widener University in Chester, Pennsylvania. She is a long-time resident of Wallingford, Pennsylvania and serves in a few capacities at Media Presbyterian Church.
Delsie Phillips
Consulting Director
Delsie Phillips
Delsie Phillips , Consulting Director, focusEDU. Delsie joined focusEDU in 2017 after an exemplary career of 30+ years as an enrollment management leader with expertise and acclaim in the admissions area.
Delsie has significant experience working in enrollment management, including dean of admission and financial aid at Haverford College in Haverford, Pennsylvania, and Vice President for Enrollment Management at Lynn University in Boca Raton, Florida. Her experience also includes two years with the College Board’s higher education services unit in the Middle States Regional Office in Philadelphia.
Delsie earned her Bachelor of Arts in sociology from Clark University in Worcester, Massachusetts. She later earned a Master of Arts in student personal services in higher education from Indiana University of Pennsylvania in Indiana, Pennsylvania. Her first admission position was at Bucknell University in Lewisburg, Pennsylvania.
Delsie lives in Fishkill, New York. She has a daughter and son-in-law who reside in the same area.
Forrest Stuart
Consulting Director
Forrest Stuart
Dr. Forrest Stuart is the Vice President for Enrollment Management at Lafayette College in Easton, Pennsylvania. Prior to joining Lafayette in January 2019, Forrest served as Associate Vice President for Enrollment Management and Director of Financial Aid at Furman University in Greenville, South Carolina, as director of financial aid at Rhodes College in Memphis, Tennessee, and as assistant director of admission, assistant director of financial aid, and ultimately director of financial aid at Birmingham-Southern College in Birmingham, Alabama. In all, Forrest has 31 years of higher education administration experience.
Forrest holds a PhD in Educational Leadership from Clemson University, concentrating in higher education administration. His dissertation, entitled Sustainable Enrollment Management: A Dynamic Network Analysis, focused on enrollment management as a complex adaptive system and examined the dynamic network structures of a current enrollment management department, how those structures can be optimized for efficient information diffusion, and how enrollment management leaders can enable a sustainable enrollment management system. Forrest is also interested in the law of contracts and agency as they pertain to admission and financial aid.
Dr. Stuart has conducted several assessment consulting assignments for focusEDU in the financial aid area and provide expert assistance and advice for optimized best practices.
Previously earned degrees of Forrest include a Master of Arts degree in Higher Education Administration from the University of Alabama and a Bachelor of Arts degree in Human Resources Management from Birmingham-Southern College.
Forrest and his wife, Pam, have two daughters: Emily, who is a graduate of TCU and now a certified, licensed athletic trainer in Waco, Texas, and Katelyn, who is a senior sociology major at Furman University in Greenville, South Carolina. Forrest is an organist and has outside interests which include college football, boating, and Broadway musicals. On his “bucket list” are opportunities to conduct the orchestras for Les Miserables, The Phantom of the Opera, and Wicked.
Meaghan Arena
Consulting Director
Meaghan Arena
Meaghan Arena has more than 20 years of experience in higher education including serving in senior leadership roles at both public and private institutions. Most recently she served as Vice President of Enrollment and the Student Experience, a role that uniquely combined enrollment and student affairs including health & counseling, athletics, student engagement and leadership, student conduct, Title IX, and residential life. She has also served as a traditional Vice President for Enrollment as well as Associate Dean in Graduate and Continuing Education. Her background also includes work with financial aid, transfer admissions, adult students, non-credit programs, summer programs and veteran's services. In addition, Meaghan teaches graduate students as an adjunct instructor at several universities.
Meaghan holds an Ed.D. in Higher Education Leadership from Northeastern University, a Master of Education from Cambridge College, and a Bachelor of Arts from the University of Delaware. She lives in Western New York with her husband and son and is an avid animal lover.
Skill-based expertise: admissions, graduate admissions, transfer admissions, financial aid, data-driven enrollment management, enrollment strategy and operations, team management and mentoring, strategic planning, enrollment communications, discount rate management.
John Pyle
Consulting Director
John Pyle
John Pyle joined the team of focusEDU in September of 2024 as Consulting Director for Enrollment Management Services after a distinguished and acclaimed career as a national leader in the higher education community. Dr. Pyle looks forward to providing his skills and professional expertise to assist the leadership of the higher education community.
In 2021, Pyle joined St. Catherine University as the Senior Vice President of Strategy, Enrollment, and Growth. Tasked with revitalizing the university's marketing, recruitment, financial aid, planning, and program development functions, he implemented a strategic enrollment plan to boost annual revenue and expand their reach in current and emerging markets. Significant results were achieved as the university grew new student enrollment by 21% in the Colleges for Women, Adults, and Graduate for the Fall 2023 recruitment cycle. Tuition revenues surpassed the budget goal by a substantial $1 million in the recent fiscal year.
Dr. Pyle joined Webster University in 2018 as its Chief Innovation Officer and Vice President of New Business. In this role he led the extension of Webster’s business model along with expansion efforts into new markets, and partnerships He was responsible for Webster’s expansion into the region of Central Asia along with other partnerships to support Webster’s strategic plan. In 2019 his portfolio expanded by increasing his role to serve as the Chief Innovation Officer and Vice President of Enrollment. His responsibilities also include the areas of admission, enrollment technology, and financial aid across Webster global network along with operations for Webster’s on-line learning center. His leadership resulted in notable achievements, such as a 13% increase in new undergraduate student enrollment globally within one year and a 20% increase in total student enrollment across international campuses.
Before joining Webster, Pyle was the Executive Vice President with Saint Mary’s University of Minnesota. In this role he led the areas of admissions, financial, marketing, athletics, on-line delivery and campus services. Pyle was responsible for the annual operational plan and the advancement of the university’s strategic objectives. He was instrumental in guiding Saint Mary’s expansion in Rochester, to support collaboration with the Mayo Clinic School of Health Sciences that resulted in a 3+2 physician assistant program between the two institutions.
Pyle served as a Peer Reviewer with the Higher Learning Commission and regularly presents at national conferences on topics related to enrollment, marketing and strategic planning. Pyle holds a Doctor of Education in Leadership from Saint Mary’s University, a Master of Arts in Education from Immaculata University and a Bachelor of Arts in Political Science with a Spanish minor from Kutztown University.
In addition, Dr. Pyle completed the Institute for Educational Management at the Harvard Institute for Higher Education. John is conversant in Spanish and guides Spanish-speaking families with matters regarding admission, financial aid and college financing.