mentoring and coaching for higher education leadership

About Glenn Munson

Glenn Munson is a nationally respected and recognized leader in registrar practices and operations. Glenn spent 28 years as the Registrar at Rhodes College in Memphis, Tennessee, and after a brief attempt at retirement, was the Associate Registrar at the University of Memphis for three years, giving him a unique combination of experience at both a small private college and a large state university. He also served in the Admissions Office at Rhodes (when it was Southwestern at Memphis) and held other admissions and records positions at Allegheny College in Pennsylvania and as the first Director of Admissions and Records at Methodist Hospital School of Nursing in Memphis. As the Registrar at Rhodes, he saw Rhodes through changes in the institution’s name and academic calendar, several modifications to the curriculum and ultimately an introduction of a new curriculum, and the implementations of Banner and DegreeWorks and the establishment of a one-stop shop..

He served as a regular or ex-officio member of faculty and administrative committees including Administrative Policy, Academic Standards and Standing (dealing with student requests for variances from academic policies), Space Utilization, Academic Calendar, Curriculum, and the Enrollment Management Committee. He also was the only administrator on the Curriculum Revision Committee which successfully designed and set the implementation of a new liberal arts curriculum in 2007.

One of Glenn’s major responsibilities at the University of Memphis was the introduction of DegreeWorks and its regular updating (scribing). He was the representative of Student Enrollment Services on the Program Management Committee which managed the University’s Process Improvement Program and also served on the Equity in Athletics Committee reviewing the University’s compliance with Title IX.

Glenn served the American Association of Collegiate Registrars and Admission Officers (AACRAO) as a member of their Board of Directors as Vice President for Records and Academic Services; as a member of the Annual Program Committee; as a member and as Chair of the Nominations and Elections Committee; as a member of other numerous task forces and committees including AACRAO Task Force 2000, and as a frequent presenter at annual meetings and workshops. Glenn was presented the AACRAO APEX Award in 2005 that recognizes professional excellence based on the person’s commitment to student success and demonstrated by involvement on their campus and presentations and activities at the state, regional, or national level.

Glenn has provided consulting services for a number of colleges across the country. Glenn is a recognized leader in office organization, administration and communication initiatives; the registrar’s role in curriculum development and management; registration systems; student information services (Banner in particular) and degree audit (DegreeWorks in particular),

Glenn is a strong advocate of professional development. He was instrumental in restructuring AACRAO’s Registrar 101 workshop during his time on the Board of Directors, and he continues to participate as a faculty member for REG 101, both live and online. He also co-developed and helped to introduce Registrar 201.

Glenn received his Bachelor’s degree from Hartwick College in Oneonta, New York, and his M.S. degree from Kent State University. He and his wife Christine have been married for 40 years and have three grown children living in Tennessee.

As a Senior Consulting Director of focusEDU, Glenn looks forward to assisting the leadership of the higher education community with optimized solutions for best practices in all areas of registrar and student information system services.