Denny DeSantis

About Denny DeSantis

Denny DeSantis, Vice President of focusEDU. Denny started with focusEDU in 2014 and was promoted to Vice President in 2019.

Denny held the position of Associate Vice Chancellor of Student Financial Services at the University of Pittsburgh. After 37years with the University of Pittsburgh, Denny retired as a nationally acclaimed and respected leader in student financial services to devote his time and expertise to assisting the leadership of higher education with assessment and evaluation consulting, interim leadership appointments and national searches in all areas and functions of student financial services.

Denny is a respected author for NACUBO’s Business Officer magazine and other NACUBO publications. Dennis and David Glezerman co-authored NACUBO’s definitive book, Managing and Collecting Student Accounts and Loans: A Desk Reference for Educational Receivables Stewardship in 2008. They also recently co-authored Managing and Collecting Student Receivables published by NACUBO. This publication is the primary reference work for the higher education industry for all aspects of student financial services.

Dennis received his B.A. in Sociology from Villanova University, M.S. in Information Science at the University of Pittsburgh and has completed extensive doctoral work in educational administration at the University of Pittsburgh. He published several papers on technology, student receivables, process analysis, and customer service.

Process Mapping: A Strategic Approach for the Optimization of Work

Process Mapping:  A Strategic Approach for Optimization of Work The consulting team at focusEDU has the process mapping expertise to assist the leadership of higher education.  Can higher education improve admissions, financial aid, registrar and student financial services? When