Delivery in the New Normal Yes, pizza delivery. And Grub Hub. Amazon. Instacart. Freshly. Netflix. Zoom. Twitter. USPS. 2020 was the year of delivery. We pivoted and scrambled to change our lives, probably forever, to new ways of buying,
About Delsie PhillipsDelsie Phillips offers more than thirty years in enrollment management leadership and higher education consulting. She joined focusEDU after serving as an independent consultant in admission and financial aid.
Delsie has significant experience working in enrollment management, including dean of admission and financial aid at Haverford College in Haverford, Pennsylvania, and vice president for enrollment management at Lynn University in Boca Raton, Florida. While serving at Haverford, she established the college’s first international recruiting program. At Lynn and Haverford she modernized and reorganized the admission operation, adding new technology and aggressive marketing strategies for both undergraduate and graduate admission programs. Her experience also includes two years with the College Board’s higher education services unit in the Middle States Regional Office in Philadelphia, which was inspiration for assisting colleges through independent consulting.
In 2010, Delsie founded R/N/R Education Consulting, Inc. providing enrollment management services and interim leadership for diverse institutions including Spelman College in Georgia, Mid-America Nazarene University in Kansas, University of New Orleans in Louisiana and Newberry College in South Carolina. Her strengths are staff development and training, team building and inclusiveness, customer service, international recruitment, organizational and strategy review, CRM review and implementation, admission marketing, and interim leadership for enrollment departments. Her expertise is primarily in advancing the success of private colleges at all selectivity levels.
She has served on many professional association committees, including The College Board, European Council of International Schools (now CIS), Pennsylvania Association for College Admission Counseling, The Common Application board, and has presented at major conferences and webinars throughout her career on subjects ranging from selective college admission, customer service, international recruiting, training for new admission deans, and marketing.
Delsie earned her Bachelor of Arts in sociology from Clark University in Worcester, Massachusetts. She later earned a Master of Arts in student personal services in higher education from Indiana University of Pennsylvania in Indiana, Pennsylvania. Her first admission position was at Bucknell University in Lewisburg, Pennsylvania.
Currently Delsie lives in Delray Beach, Florida. She has a daughter and son-in-law who reside in New York City.