Institutional Effectiveness Team
Gary Hauser
Consulting Director
Skill-Based Expertise:
Development and administration of optimization solutions for student finances and net revenues associated with tuition and funding programs; workshop development for sustainable revenue generations; integration of financial best practices administration with overall fiscal operations pertinent to student financial services; Perkins Loan administration best practices.
Gary Hauser
After serving as an Assistant Vice-President for Enrollment Planning and Management at the University of Connecticut (UConn) for the past two decades, focusing primarily on retention and graduation issues, Gary retired in June 2017.
He began his career advising undecided majors at UConn, where he earned his Ph.D. in Higher Education Administration. He then moved on to conduct research and interact with the state legislature and governor’s office on behalf of the Connecticut Department of Higher Education for a decade before returning to UConn in 1996.
Since joining focusEDU as a Consulting Director in 2017, Gary has been actively assisting the leaders of the higher education community by ensuring understanding and optimization of all elements associated with U.S. News rankings data submissions.
Gary has presented at numerous conferences sponsored by AACRAO, the College Board, and the Consortium for Student Retention Data Exchange. The Educational Policy Institute awarded UConn the Outstanding Retention Program Award at its RETENTION 2006 national conference. In 2010-11, Gary was awarded Freshman Year Experience Instructor of the Year honors.
Gary resides in Avon, CT and is very proud of his son, who will soon receive his Ph.D. in Mathematics from Cambridge University.
Dan Nussbaum
Consulting Director
Skill-Based Expertise:
Leadership development and coaching; succession planning; academic program planning for accreditation/re-accreditation; leadership transitions; mentoring; talent management; professional development; strategic planning, opportunity, and allocation; faith-based institutions; community engagement; organizational “time management”
Dan Nussbaum
Dan Nussbaum has served in leadership positions in higher education and the not-for-profit sector for more than thirty years. Most recently, Dan has been serving as the Dean of the School of Graduate and Professional Studies at the University of Saint Joseph (CT) where he has been leading an aggressive program development strategy including an MSW program in its final stages of accreditation, accreditation of its graduate counseling and marriage family therapy programs, undergraduate programs in youth services and applied behavior analysis, and centers for Latino Community Practice and Autism and Applied Behavior Analysis. Dan is also a Professor of Management in the Business Administration Department.
Dan previously served for six years as National Director of Leadership Development/Director of YMCA University, providing strategic and operational leadership to training and education programs supporting America’s 2,400 YMCAs. He supervised 50 professional staff and 2500 volunteer trainers with responsibility for recruitment, retention, training, and professional development of staff and volunteers through a continuum of YMCA lifelong learning programs. At the “Y” Dan was able to experience a more intentional and focused leadership development strategy, with robust coaching, mentoring, and succession planning practice which he brought to the University of Saint Joseph and now brings to focusEDU.
Dan’s work at the YMCA was a natural extension of his work for more than a decade as Dean of Springfield College’s School of Human Services where he led the College’s efforts to restore its historic partnership with the YMCA. He developed a comprehensive national expansion business plan process which involved a cross-functional team of faculty and administrators. This strategy resulted in the turnaround of a troubled institution that later received the New England Association of Schools and Colleges (NEASC) endorsement as a “best practices” academic leader. Dan’s leadership as the Dean of the School of Human Services resulted in the expansion of SHS with three campuses and 550 students to a program with nine campuses and 1,650 students. Additional executive programs in Sweden, Brazil, and Africa were developed under Dr. Nussbaum’s tenure.
As Dean of the School of Graduate and Professional Studies at the University of Saint Joseph, Dan experiences the daily financial, technological, and regulatory challenges leaders of institutions of higher education face. This role helps to hone Dan’s focus and work for the continuous process of the development of talent and leadership for institutions of higher education. Dan brings his extensive background and skill-sets needed to successfully meet these challenges while also identifying and meeting the unanticipated challenges that still lie beyond our horizons.
Dan earned his B.A. at Swarthmore College, an M.A. in Biblical Studies at the University of Pennsylvania, an M.S. in Management at the Hartford Graduate Center, and a Ph.D. in Social Policy at Brandeis University.
Larry Whitworth
Consulting Director
Skill-Based Expertise:
Community college executive leadership; enrollment growth strategies; governance development issues and best practices; curricular strategies and optimizations for growth at the community college level; budget management and cost containment strategies for two year institutions; retention and graduation planning strategies; Career Focus magazine as communication vehicle.
Larry Whitworth
Larry Whitworth is a nationally acclaimed leader in the community college sector. He has been recognized for innovative leadership that resulted in enrollment growth, improved student retention and program completion rates through creative visioning and collaborations with all key constituencies. Larry was the President of Washtenaw Community College in Ann Arbor, Michigan for 13 years and prior to that served for seven years as the President of Tidewater Community College in the Norfolk area of Virginia. Dr. Whitworth served in various capacities during his 24 years with the Community College of Allegheny County in Pittsburgh, Pennsylvania. Beginning with his initial assignment as a developmental mathematics faculty member, Dr. Whitworth moved into administration where he served as the Director of the Academic Evening Division at the Allegheny Campus, Dean of instruction for the North Campus, Executive Dean and College Vice President for the North Campus and ultimately as the Executive Vice President for the four campus system.
Dr. Whitworth’s areas of expertise include curricula, enrollment growth and enhancement, student retention initiatives, personnel administration, and organizational structure. In the area of curricula, while serving as the Dean for vocational/technical programs with the Community College of Allegheny County, he developed the concept of modularized curricula that greatly enhance student outcomes for a wide variety of vocational and occupational programs. While working with faculty and academic administration, Larry implemented the modularized curricular concept at both Tidewater Community College and Washtenaw Community College. At both institutions, enrollment, retention rates and student program completion rates were significantly increased. Larry’s creation of the CareerFocus Magazine proved to be a phenomenal success in promoting vocational/technical and occupational programs to individuals unaware of the career opportunities available through educational programs at their local community colleges. Based on the nationally acclaimed success of CareerFocus Magazine, Larry spearheaded and created the CareerFocus Consortium of Community Colleges. This consortium now has more than 100 community colleges that publish a CareerFocus Magazine as a part of their community outreach marketing program.
Dr. Whitworth holds a Masters of Business Administration (MBA) from Duquesne University and a doctorate in Curriculum and Supervision from the University of Pittsburgh. In addition to his full time administrative duties he continued to use is extensive academic background to continue his commitment to teaching. For more than 25 years, Dr. Whitworth served as an adjunct faculty member for several colleges and universities. For Pennsylvania State University, he taught Learning Games in the Curriculum, a graduate course for teacher certification. For Indiana University of Pennsylvania he taught a course entitled Academic Administration, as a graduate course in the school of Community Education and for more than 11 years, he thought Organizational Behavior and Business Management in the Graduate School of Business for Robert Morris University.
Larry and his wife, Barbara have two children and five grandchildren and live in Ponte Vedra, Florida. Larry enjoys golf, pickleball and sharing engaging conversation and a glass of wine with neighbors and friends.
In his capacity as Consulting Director for focusEDU, Dr. Whitworth looks forward to assisting community college leadership in enhancing revenue generation through an integrated process of curricular restructuring and marketing strategy, as well as, implementing strategies and procedures to increase student retention and graduation rates. He has vast experience with a wide variety of topics related to Human Resource Management, including but not limited to: employee hiring, employee separation, labor negotiations and contracts, employee compensation strategies and organization structure.
Bob Herr
Consulting Director
Skill-Based Expertise:
Enrollment management; admissions CRM implementation and management: staff development; establishing/enhancing recruitment markets: counselor outreach programming; financial aid and scholarship leveraging strategy; marketing and communication plans; retention initiatives.
Bob Herr
With over thirty years of admissions and enrollment experience, Bob helped lead successful enrollment efforts at several private colleges and universities. His experience includes serving as dean of enrollment at Wagner College, assistant vice-president of enrollment management at Stevenson University, and most recently as vice-president for enrollment management at Drew University. While at Stevenson he worked to increase out of state markets and enrolled students as the university’s first year enrollment grew by 45% during his tenure. At both Wagner and Drew, he led CRM implementations in order to improve efficiency in processing, file review, and communications. Moreover, his experiences include financial aid leveraging and modeling for enrollment and net tuition revenue. During a three-year period at Wagner he lowered the discount rate each year for first year students while maintaining enrollment and net revenue goals.
Bob strengths include improving admissions operations and technology, developing and enhancing recruitment markets, implementing communication and marketing plans, and growing campus visit options and programs. He understands the importance of professional connections and networking to benefit an institution, and enjoys working as a staff mentor and on furthering staff professional development. He developed a variety of counselor outreach programs, counselor visit programs, and communication plans for several colleges.
He has served on Hobsons Intersect Advisory Board and was a member of the College Board Middle States Regional Council. Over his career he has participated on the executive boards for NYSACAC and PCACAC, worked as a faculty mentor for new and mid-level professionals at both NYSACAC and PCACAC summer institutes, and served as a NACAC delegate. He remains a member of numerous professional organizations. Bob regularly presents at conferences on topics such as professional ethics, counselor connections, visit programs, financial aid 101, and the admissions landscape.
He has also worked in admissions as director at Seton Hall University, associate director at The George Washington University, and at New Jersey Institute of Technology. He received his B.A. from Susquehanna University. Bob lives in New Jersey with the wife and three children. His son will be enrolling at Texas Christian University in fall 2021.
Siham Doughman
Consulting Director
Skill-Based Expertise:
Strategy development, Organizational structure evaluation, Operations assessment. Registrar reporting, Registrar best practices, Federal Compliance, Academic policy review and development, Staff development, Global campus registrar functions and compliance, Clearinghouse, Non-credit bearing programs, Student web-services and workflow assessment. Registration and records systems, Curriculum systems, Class and course scheduling, Graduation Certification, Degree Audit and Transfer Articulation, Academic Calendars, FERPA, CIP Compliance.
Siham Doughman
After a stellar and acclaimed career in the registrar profession,Siham Doughman, joined focusEDU to share her skills and insights with the leadership of higher education. Siham has over 25 years of professional experience in U.S. and international universities; over 15 years as a Registrar and over 10 years as a college Professor teaching business and MIS courses. Siham has the unique ability to lead teams and collaborate with university leadership and colleagues. She also has extensive experience in academic operations and processes improvements. Siham is dedicated to maintaining high quality student services standards while creating a positive educational experience for students from diverse academic backgrounds. Her diverse work experiences has provided her with background with multiple student information systems and applications experiences.
Siham Doughman worked as a University Registrar at Syracuse University, Southern Connecticut State University, Laureate Higher Education Group, and most recently served as Associate Vice President and University Registrar at Northeastern University, bringing to higher education institutions a wealth of experience and in-depth knowledge at the operational as well a strategic level.
Siham looks forward to working with the leaders of higher education to optimize and serve all constitents.
Bruce Cunningham
Vice President – Registrar Services
Bruce Cunningham
Bruce Cunningham, Vice President, focusEDU
Bruce has over 30 years of administrative experience in higher education administration, most recently serving 19 years as Assistant Vice Provost and University Registrar at Duke University. Prior to coming to Duke in 1996 he served as University Registrar at Saint Louis University, and served as Associate Registrar at Old Dominion University and West Chester University. That combination of both public and private institutions provides Bruce with a unique perspective on the world of higher education. Prior to his work in higher education, Bruce served as an Economist for the federal Departments of Labor and Energy.
Bruce joined focusEDU as a Consulting Director in 2015 after an acclaimed professional career as a leader in the registrar profession. Bruce was promoted to Senior Consulting Director after a number of highly successful engagements to assist the leaders of the higher education community. In November of 2023, the Advisory Board of focusEDU accepted the recommendation of Herb Riley to promote Dr. Cunningham to Vice President of the corporation.
Bruce holds a Ph.D. in Urban Services/Higher Education Administration from Old Dominion University. He also has a M.Ed. from George Mason University and Bachelor’s degree in Economics from Cortland State University.
Herb Riley
President and CEO
Herb Riley
Herb Riley is the President and CEO of focusEDU. Herb and his team of acclaimed consultants have assisted the leadership of the higher education community since 2014.
focusEDU's services include national executive searches, interim placements, operational assessments and evaluations, coaching and mentoring in the mission-critical areas of enrollment management, admissions, financial aid, registrar and student information systems and student financial services.
Prior to forming focusEDU in 2014 with a group of like-minded professionals, Herb had a career of over 32 years as an acclaimed practitioner in the areas of enrollment management, admissions and registrar services.
Ken Gilson
Consulting Director
Ken Gilson
Ken Gilson has over 30 years of administrative experience in higher education. Ken has held leadership roles at public, private, faith-based, degree completion, and research institutions. His portfolio has included registration, academic records, curriculum management, institutional research, study abroad, admission processing, and student information systems. He most recently served as Assistant Provost for Academic Administration and University Registrar at Wake Forest University.
Ken’s organizational and research interests include institutional effectiveness and accreditation; staff and leadership development; curriculum development, assessment, and management; and the relationship between student engagement and retention and persistence. Beyond his campus-based responsibilities, Ken’s pro bono work includes service on an AACRAO task force, international site-visits for study abroad program review & assessment, and a national higher education assessment project. Ken is a member of AACRAO, AIR, and AERA.
Ken earned his Doctor of Education degree in Educational Leadership with a concentration in Educational Psychology from the Rossier School of Education at the University of Southern California. He also holds a Master of Science degree in Information Technology & Privacy Law from the UIC John Marshall Law School and a Bachelor’s degree in Psychology from Wheaton College (IL).
Mary Ann LaFleur
Consulting Director
Mary Ann LaFleur
Mary Ann LaFleur brings 24-years of extensive higher education faculty
and administrative experience to focusEDU as a Consulting Director for
Institutional Effectiveness. Her most recent position was as the Vice
President overseeing Institutional Effectiveness, Research, and Planning at
Divine Mercy University. Dr. LaFleur has extensive expertise as an
institutional effectiveness consultant for both public and private higher
education institutions.
Dr. LaFleur’s career has been devoted to aiding institutions to improve institutional effectiveness through the strategic design or realignment of data collection and/or institutional research efforts utilizing best practices across all facets of campus life with emphasis on Accreditation, Assessment, and Strategic Planning. Mary Ann holds an Association for Institutional Research Residency Training Certificate in Institutional Research and Office Management, coupled with a Certificate of Completion in Planning from Society for College and University Planning.
As a founding member of the Association for Higher Education Effectiveness, Mary Ann played an instrumental role on the Board and served as Chair of the Professional Development Committee. In this capacity, she spearheaded initiatives to provide valuable training and informational resources, including videos featuring leaders in the field, to empower professionals in the realm of Institutional Effectiveness.
Mary Ann holds a Ph.D. in History and Certificate of Advanced Graduate Study in Educational Leadership from the University of New Hampshire. Her expertise extends to university-trained facilitation in interpersonal and group dynamics, enabling her to adeptly conduct focus groups as well as additional training and experience in assessment methodologies. Mary Ann looks forward to optimizing assessment metrics to assist the leaders of the higher education community.
Beyond her professional pursuits, Dr. LaFleur remains engaged in her community. She currently serves on the local Board of the League of Women Voters and volunteers to provide meals for families temporarily sheltered in the community.
Irene Holohan-Moyer
Consulting Director
Dr. Irene Holohan-Moyer
Irene has over twenty-eight years of varied and progressive experience in public and private corporations, public and private higher education, systems implementation, institutional effectiveness, strategic planning, and successfully leading and motivating teams toward mutually defined goals.
She has twenty-two years of progressive growth in higher education, including extensive experience in leadership, governance, retention, assessment, planning, student success, student information systems, data-informed decision making, faculty development, academic advising, and student support at both public and private institutions.
Irene is skilled in leadership, management, PeopleSoft Campus Solutions, Ellucian Colleague, software evaluation and implementation, staff development, student development, nonprofit management, accreditation, and assessment. She is a strong higher education professional and leader with a PhD in Educational Leadership and Administration from the University at Buffalo.
Ultimately, Irene's passion is to provide support, development, and opportunities for college students to be successful by ensuring that our institutions and systems are effective.